Personal support when healthcare gets confusing

You have waited a long time and do not know what is happening. You have received a letter with words you do not understand. You wonder whether you can go to another hospital. The help is also for you if you are a family member.

We help you understand letters, referrals and what the right to healthcare means for you. We find out where your referral is, and who should take the next step.

If there is a faster route to treatment, we look for it together with you. And when something needs to be written, such as a reminder, a complaint or an enquiry to Helfo, NAV or the hospital, we help you with it.

There are often several ways forward: another hospital in Norway with a shorter waiting time, help from Helfo when the deadline has been missed, a new assessment or a new referral, private treatment, and for some types of treatment, treatment abroad. Not every option will suit you. We work that out together.

Read more about the options and how we work in How we work.

Read about the right to choose where you are treated and about missed deadlines on Helsenorge (Norwegian).

We do not promise to solve everything. Sometimes there is no faster route. But you will know where your case stands, which options you have and which ones do not suit you. Then you can choose for yourself instead of waiting without knowing anything. We are not healthcare professionals: doctors and hospitals assess and treat you, and we help you move forward in the system. The help is free while we start up, because we are new and want to learn what kind of help works.

1. 1

   You fill in a short form.

2. 2

   We get in touch within two working days and go through your case with you.

3. 3

   We look at your options and work out which ones are worth trying.

4. 4

   We help you with the next step, for example a letter, an application or contact with the hospital.

Tell us briefly what it is about. We will get in touch within two working days.

We are starting with you. Read more

Waiting for healthcare has a cost. People lose sleep, work and plans. Often a case stands still because nobody has taken the next step, not because waiting is medically necessary. We want to do something about that.

Ventefri is run by Daniel Haugstvedt. About us